How to get in touch with Kānoa – Regional Economic Development & Investment Unit.
Due to industrial action, if you are calling our customer service centre there may be a delay in answering or an interruption to your call. We apologise for any inconvenience and appreciate your patience.
If your enquiry concerns the Regional Infrastructure Fund (RIF), please provide a summary of your project and how the RIF could support it, in the message box below.
Official Information Act requests
You can request information from us under the Official Information Act.
Before you ask
You may find the information you need is already publicly available. It may be on this website, or we may have already answered the same question in another OIA response. Check:
Make a request
Requests should include your name, your postal address or preferred email address, and specific details of the information you want.
Email oia@mbie.govt.nz
or
Post your request to Ministerial Services, MBIE, PO Box 1473, Wellington 6140.
How long will it take?
We will acknowledge your request as soon as practical and respond no later than 20 working days after we receive it.
Sometimes for large requests or those requiring consultation, the Act allows for a time limit extension. If so, we will let you know and give you a specific due date.
Withholding information
We may withhold information for specific reasons. If this occurs, we will explain the reasons why. For more information please refer to sections 6, 9 and 18 of the Official Information Act.
Complaints
If you are unhappy with our response, contact us in the first instance. You have the right to seek a review of the response by the Ombudsman.
Media
Email the MBIE media desk - media@mbie.govt.nz.
Our head office
15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140
Phone: +64 4 901 1499
Acknowledgement, logo usage and guidelines
As a condition of getting funding, successful applicants must acknowledge Kānoa – RDU in signage, printed materials, or at events.
Read our acknowledgement guidelines, and contact us at Kanoacomms@mbie.govt.nz to discuss.